ABC.NYC is a NYC-based online platform that connects customers with trusted local providers and a curated range of products across categories such as home services, professional services, and consumer goods. We aim to simplify how New Yorkers discover, compare, and book services or purchase items.
Our services are focused on New York City and surrounding neighborhoods. Availability may vary by category and location, so please enter your address during checkout to confirm serviceable areas.
You can reach our support team via the contact form on our site or by emailing support@abc.nyc. Our typical response time is within one business day.
Browse available services or products, choose the item, select any options, and click "Add to cart" or "Book now." Proceed to checkout, enter your delivery or service address, and complete payment to confirm your order.
Order changes are sometimes possible within a short window after checkout. Please contact support as soon as possible to request a modification or cancellation.
Yes. ABC.NYC offers digital gift cards that can be purchased and emailed to recipients. Gift cards are valid for select categories and services as noted at purchase.
We accept major credit and debit cards, Apple Pay, Google Pay, and other secure online payment options at checkout.
Taxes are calculated based on your location and item type at checkout. Delivery or service fees, if applicable, will be shown before you complete your purchase.
We occasionally run promotions and partner-specific deals. Details are shown at checkout or on our Promotions page. We do not offer a general price match policy for all categories.
Estimated delivery times vary by item and location. You will see an ETA during checkout and in your order confirmation. For services, available times are shown when booking.
We offer standard shipping for eligible products with transparent rates shown at checkout. Expedited options may be available for certain items.
Some items may be eligible for local pickup at selected partner locations. The option will be shown during checkout if available.
Most items can be returned within 30 days in unused condition with original packaging. Some exclusions apply for certain product categories. See our Returns & Refunds policy for details.
If you receive a defective or incorrect item, contact support within 14 days of delivery to initiate a return or exchange. We’ll guide you through the process and provide a prepaid return label where eligible.
Warranties, when applicable, are provided by the product or service provider. Details are listed on the product page and in your confirmation email.
You can browse and add items to your cart without an account, but creating an account makes checkout faster and lets you track orders, save addresses, and manage preferences.
Use the "Forgot password" link on the sign-in page to reset your password. You can update your account information from your profile settings at any time after signing in.
We take data security seriously. We use industry-standard security measures, including encryption for sensitive data and regular security audits. See our Privacy Policy for details.
First, check your internet connection. If the issue persists, try refreshing the page, clearing your browser cache, or using a different browser. If problems continue, contact support.
Use the feedback form on our Contact page or email feedback@abc.nyc. We appreciate your input to improve the site and services.